Lead Welfare Advisor
We are looking to recruit a Lead Welfare Advisor to join the Senior Management Team at GYROS.
Hours: 25 per week (with opportunity to increase with additional funding secured)
Salary: FTE: £25,000 - £27,000 pa depending on experience
Location: Working across Norfolk and Suffolk - ideally based in / near Ipswich*
As our Lead Welfare Advisor you will deliver welfare advice and support to our Culturally and Linguistically Diverse Communities in Norfolk and Suffolk – working with an established team of advisors. As the senior staff member, you will be a proactive member of the GYROS Senior Management Team.
Working alongside our Immigration, Safeguarding and Debt Leads you will oversee welfare casework across the team and be the ‘in-house’ expert for our advisors to consult with. You will also undertake case work. Many of our client cases are Complex so there is an established multi-disciplinary approach embedded in our work.
You will have a proven track record of Welfare Advice to vulnerable people who face more complicated life challenges, particularly those who are culturally and linguistically diverse (CALD). You will have experience of working with people facing deprivation/complex circumstances. You will have knowledge of legislation on welfare and benefits and how these relate to our vulnerable client groups. An understanding of other local services including the services provided by voluntary and statutory partners is preferred.
You will identify, engage and support staff, partner organisations and other local key agencies working to complement, wherever practical, other service delivery, making best use of resources and avoiding duplication. You will co-ordinate and participate in outreach to residents in our communities. You will further establish and maintain the reputation of GYROS and the CPP** within Suffolk, including residents and other service providers.
Please see for more information about GYROS.
To apply, please email - to request an application pack, or phone 01493 745260
DEADLINE EXTENDED - Closing date Weds 23rd September. Interview dates - Weds 23rd & Mon 28th Sept.
*Traditionally GYROS have delivered face to face support in key locations including Great Yarmouth, Lowestoft, Ipswich, Thetford, Brandon and Mildenhall. With the recent Covid-19 pandemic we have effectively developed a remote service provision which we aim to continue – whilst also reintroducing face to face delivery. We are therefore open to the location of this post.
** Community Pathways Partnership (CPP) is a 4year National Lottery funded partnership operating across Norfolk, Suffolk and parts of Cambridgeshire. It is a partnership of three organisations – GYROS, Keystone Development Trust based in Thetford and ACCESS based in Kings Lynn. It aims to connect communities from culturally and linguistically diverse communities to increase community cohesion.